ProDig warrants to its dealer, who in turn, warrants to their customer that each new product, replacement part, and accessory will be free from defects in material and workmanship for 12 months after delivery to the customer. In the event of a fault, the dealer or ProDig are to be notified as soon as reasonably possible. On finding a fault, the product must not be used as the product may not be safe to use or could cause further damage.
This warranty does not cover damages resulting from abuse, normal wear, lack of maintenance, accident, alteration, or misuse as stated in this operator’s manual. Warranty cover will cease immediately in the event of failure to observe the standards and instructions for use and maintenance of an attachment as specified in the user manual. Any modification to any part of an attachment supplied (rams, grab, tines, attachment itself, etc.) or use of a component installed on an attachment which has not originated from ProDig will void the warranty on the entire attachment. Our warranty may require equipment to be returned to the manufacturer – ProDig. The end user is responsible for all costs associated with transportation to and from the dealer or ProDig.
This warranty claim will be assessed and weather this claim is deemed to fall under warranty. Any work being carried out on any product involving fault tracing (diagnostics), repairs, replacement parts may only be undertaken by a skilled technician under ProDig’s advice or by ProDig themselves. The manufacturer will not be responsible for any damages or injuries caused by unauthorised repair, alterations or mishandling of the product. For external repairs a price must be agreed and a warranty number issued before proceeding.
A copy of our full terms and conditions of warranty is available from our sales office on request.